Sign in
RadiAnt DICOM Viewer - Discussion Forum
WMI error message

Nov 21, 2018 11:54 PM
by Ron
I suddenly am getting an error message regarding my WMI not being on and therefore my RadiAnt has stopped working. But my WMI IS on. I have even stopped and re-started it.
What is the problem and what would be the next step?
Thank you
Nov 25, 2018 03:18 PM
by RadiAnt
The message you get is displayed on systems where the licensing module cannot generate the machine ID required for activation.
This problems arises only when the Windows WMI service is not working properly.
Often this happens, when a process has limited privileges. Please try installing (and running) the software from the administrator account.
Unless you get this service to work (which sometimes can be a complicated procedure), reinstall the operating system or use another computer, you will not be able to install and use RadiAnt.
Jun 17, 2020 11:27 AM
My radiant dicom viewer is not working saying wmi service is not started

Jun 18, 2020 02:21 PM
by RadiAnt
NAVEENA, please check the message above. One more thing I can add is that you could try to temporarily disable your antivirus software and see if it helps.
Post reply
Author (first name or pseudonym):


Captcha image

Visitors can post messages on the forum without having to register. Please input your first name or pseudonym in the "Author" field. Do not publish any personally identifiable information (PII).

Please ensure you write your posts in English so that our international audience can understand and reply to your message.

The Administrator reserves the right to remove any messages that violate our forum rules; for example, those that are not related to the RadiAnt DICOM Viewer software, published in a language other than English, contravene regulations, etc.