RadiAnt DICOM Viewer - Discussion Forum
Licence deactivation??

After changing of PC configuration - added an ordinary monitor more for "bueraucracy" got I message form RadiAnt to buy a new licence or deactivate udes previously to re-activate...
Author not respond after 3 and more days... How can I deactivate RadiAnt to re-activate for new PC configuration on same PC? Anybody know?


Jul 23, 2018 11:05 AM
by Mariusz
I am really sorry for your bad expierience, but we have not received any emails from you regarding this issue (save for todays email). Your old configuration has been deactivated and your license is now ready for re-activation. You can always login to the "My Licenses" service to manage your activations: https://www.radiantviewer.com/store/mylicenses/


Jul 23, 2018 11:35 AM
by RadiAnt
Thanks! You have solved my problem. But... I suppose to consider - is it necessary to make such strong restrictions? If I change a keyboard set, monitor, some peripherals... should I reactivate? What kind of elements make reactivation necessary, could you supply it information in manual? By the way... it`s only two times to reactivate license... Why so sharp...??? Any possibility to have a hardware key in another license type?


Aug 14, 2018 08:27 AM
by Mariusz
The following elements are taken into account as far as activation is regarded: CPU, memory, hard disk serial number, network MAC address.
You can deactivate the same machine only twice, but if you move the license to different machine each time, there is only a limit preventing from doing this more than once in 90 days. We don't plan to introduce hardware keys anytime soon, I'm afraid.


Aug 21, 2018 08:29 PM
by RadiAnt
Post reply

Author (first name or pseudonym):


Message:


You have to accept cookies to be able to post messages.
Visitors can post messages on the forum without having to register. Please input your first name or pseudonym in the "Author" field. Do not publish any personally identifiable information (PII).

Please ensure you write your posts in English so that our international audience can understand and reply to your message.

The Administrator reserves the right to remove any messages that violate our forum rules; for example, those that are not related to the RadiAnt DICOM Viewer software, published in a language other than English, contravene regulations, etc.