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RadiAnt DICOM Viewer - Discussion Forum
Problem with activation system / WIFI

Jan 5, 2022 04:06 PM
by v-net
I would like to report a problem with the Radiant activation system.
Every time I change Wifi (when I go to a different location), using the same computer (where it is activated), Radiant loses activation. And when I try to activate it in this new location, I get an error message. It's quite annoying, because to be able to activate again, I need to activate it as a trial every time, then close Radiant, and then wait 15 seconds to enter the program, and only then I´m able to activate again my paid license.
Basically, I waste a few minutes every time I change workplaces (and I keep moving).
I would like the Radiant development team to evaluate this issue, as it really doesn't make sense to have to reactivate the program just because I change Wifi. Activation should be linked to the computer, not Wifi.
Jan 7, 2022 01:34 PM
by boskar
Sounds like You are using some kind of MAC-address randomization, which sounds quite unusual for a PC.
Jan 16, 2022 08:00 PM
by RadiAnt
Changing WiFi should not affect activation in any way. Even if the MAC address is changed. Something more must be happening with the hardware ID of your PC. Drop us a line using contact form if you still have those issues.
Aug 12, 2023 04:44 PM
by Guest
I also have the same issue
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