Sign in
RadiAnt DICOM Viewer - Discussion Forum
Program stuck while opening DICOM

Apr 7, 2021 06:48 AM
by Paolo
I have a problem with opening DICOM files from locally saved studies. I had this problem some time ago but it was fixed without any intervention by me.
So here is the problem: I save a study from a CD to a directory, then I try to open it. The program gets stuck (not responging) saying it finds only 1 file. I try to close the program but when I try to open it again a prompt says that the program is already onpen and if I want to terminate it. I click on YES and after a while another message says that it's noto possible to terminate the program and to restart my computer.
It's very frustrating to experience such a bug since I recently renewed my subscription.
Does anybody knows how to fix it ?
Thank you

Apr 7, 2021 09:38 AM
by RadiAnt
Are you able to test the same scenario on some other PC? To make sure that this is caused by RadiAnt and not by your specific system.

You can also contact us directly, using the form:
We will try to troubleshoot your issue.
Post reply
Author (first name or pseudonym):


Captcha image

Visitors can post messages on the forum without having to register. Please input your first name or pseudonym in the "Author" field. Do not publish any personally identifiable information (PII).

Please ensure you write your posts in English so that our international audience can understand and reply to your message.

The Administrator reserves the right to remove any messages that violate our forum rules; for example, those that are not related to the RadiAnt DICOM Viewer software, published in a language other than English, contravene regulations, etc.